Like so many of you, we have spent the last several days and weeks learning about the coronavirus (COVID-19) and how it is impacting our world. For Castool, that means understanding how it affects our employees, customers and communities, and then making the necessary adjustments to our work and operations.
We have one simple objective that guides us: keeping you and our employees safe. This has been at the centre of our conversations every step of the way. We are closely following the Government of Canada guidelines and recommendations on the steps we can take to help prevent the spread of the virus.
Employees and Visitors
We have shared specific instructions with our employees on the importance of washing their hands and staying home if they feel sick or are returning from an area of the world identified as posing a coronavirus-related risk. We have asked Castool employees and visitors who have traveled internationally or have been exposed to others who have traveled to such locations, to self- quarantine for 14 days.
Additionally, we are taking steps to prepare those that are able to work remotely should circumstances arise that dictate this need. A strict travel policy for our employees is in place, and we have canceled meetings and large gatherings, again to do what we can to help prevent the spread of the illness.
Orders in Process
We know that many of you have orders in process. Currently we are seeing limited impact to project schedules. Please note in the near future this could change and previously committed ship dates may have to be adjusted. In the coming weeks we will provide regular updates with the latest information available to us.
Scheduled Visits
For those of you who have scheduled visits from our Field Service or Sales Team. If you have any concerns, please contact us to reschedule these appointments, if needed.
We will continue to closely monitor the situation and do all we can to protect you and our employees. We kindly ask that you keep in contact with our Sales Team members in the coming weeks.
Regards,
Paul Robbins
GM Castool / Castool 180 Co Ltd
